The RCN represents nurses and nursing, promotes excellence in practice and shapes health policies.
As part of their engagement programme we developed an initiative called ‘Your space’ to keep all staff aware of their office replan and how these changes would affect them. Also, as part of the RCN standards review we designed a customer service booklet to explain the new standards that its members had to abide by.
“Thank you for all the work, it is so different to what we would have produced internally. It looks absolutely fab!”